If you wish to cancel your order please contact our customer service team at info@houseofslippers.co.uk, or call us on 01163260609. Please include your order number and the reason for cancellation in your message.

Orders can only be cancelled before they have been dispatched. If your order has already been shipped, please refer to our return policy for further instructions.

You can also request a cancellation via our track and manage order tool, which can be found at the top of our Help Centre page.